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REFUND/CANCELLATION POLICY:
A $100 deposit is required to reserve your party. In addition, a valid credit card is required for preauthorized payment in order to guarantee your Kidnetix™ Mobile Game Party reservation. Deposits are non refundable . We can not change your party date or time 24 hours after it is booked. Parties canceled 30 days or less prior to your event will require full payment , processed on your preauthorized card. If you choose to cancel your party, your $100 deposit will not be refunded.

PRIVACY POLICY:
Kidnetix™ is committed to protecting your privacy. We use the information we collect on the site to make bookings with Kidnetix™ as simple as possible and to enhance your overall experience. We do not sell, trade, or rent your personal information to others.

TRAVEL/FUEL SURCHARGE:
A Travel/Fuel surcharge is applied for locations in excess of 30kms from our home postal code.  See our Service Area page for more.

BAD WEATHER:
Kidnetix™ trailer was designed for all types of weather conditions. The theater is insulated and climate controlled with heat and air conditioning. There may be occasions when the weather does not want to cooperate with your scheduled party. In the event of severe weather (lightning, very high winds, flooding and/or extremely heavy rains, snow or ice) we may (and reserve the right to) reschedule your service to guarantee the safety of you, your guests, our staff and equipment. If the threat of these storms threatens your party and you are aware in advance (pending or anticipated snow storm or rain storm) please contact us to begin the rescheduling.

SUPERVISED CHILDREN:
Kidnetix™ Mobile Game Party does require a parent or responsible adult to be present inside or just outside of the trailer at all times.

ALCOHOL/DRUGS:
Adult parties may serve alcohol at Kidnetix™ Mobile Game Party event or party; however, we may require liquor licence, on-site security surcharge and/or security deposit when alcohol is being served. We may and reserve the right to refuse, cancel or cut short any party or booking when alcohol is being served. Drugs of any sort will not be tolerated in or around the Kidnetix™ Mobile Game Party equipment. Any observed use of illegal narcotics or legal narcotics used in an illegal manner will result in the termination of the party immediately.

DAMAGE/INJURY:
Kidnetix™ Mobile Game Party or any of it’s employees will not be responsible for any lose or damage to property resulting from a request by the client to position the theater in a specific location. This includes both above ground and below ground property/equipment damage. Additionally, Kidnetix™ Mobile Game Party reserves the right to charge the client’s credit card for damages to the trailer or equipment resulting from the careless or willful damage of same by client’s guests. Kidnetix™ Mobile Game Party or their employees assume no responsibility for any injuries sustained on the client’s property or their designated location. All liability for damages or injuries are the sole responsibility of the client and/or host.

FOOD/DRINK:
Kidnetix™ Mobile Game Party does not allow any food or drinks into the video game theater. Please have your guests consume them outside of the trailer prior to entering.

PICTURES:
While your party is in effect the Fun Squad Coach will be taking pictures of the party from inside the trailer. You will then be able to view these pictures on  Kidnetix™ Mobile Game Party Facebook Fan Page and copy them to your files. If you do not want our Fun Squad taking these pictures or posting them on the Fan Page please notify us via Email prior to the party. This is a service we provide to our guests so they can be sure to capture their party as it happens.

TIPS:
The Fun Squad is there to make sure that your group is making the most of our high-tech fun. He or she tutors, inspires and entertains. Tipping for good service is a great idea, but not required.

Kidnetix™ Mobile Game Party TRUCK/TRAILER:
When the truck pulls up, we will try to park in the most level & flat area or logical spot to accommodate your party. Sometimes, we park in your neighborhood street, so you might want to let your neighbors know (in case they may object) or let us know if you have a preferred spot for us. We might also have to block a driveway. **Please keep in mind that our Fun Squad will not park anywhere that may cause a danger to persons, property or equipment. Our truck and trailer combination is very long and we will need a minimum of 55 feet of space to park. Additionally our a Fun Squad will never disconnect the truck from the trailer at a party/event without prior approval nor park off of a hardened surface.

VIDEO GAME RATINGS:
Kidnetix™ Mobile Game Party will not play any “M” rated or higher game in the video game theater without a request from the client prior to the party/event or adult approval at the time of the event. If you wish to have an “M” rated game or higher at your party/event please contact us indicating the game you prefer or let the Fun Squad know as soon as you can after they get there. It is also recommended that all clients email Kidnetix™ with their game requests.

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